KE Duplicate Bill
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What Is the KE Duplicate Bill Service?

If your original electricity bill is lost, damaged, or simply hasn't arrived yet, the KE duplicate bill service lets you access an exact copy at no cost.

jcrvis.com.pk is a completely free portal where K Electric consumers can view, download, and print a copy of their electricity bill anytime, from any device. All you need is your 13-digit reference number (also called a consumer ID or account number), which you can find printed on any previous bill.

Enter the reference number, complete the simple captcha verification, click "Submit", and your bill appears on screen instantly — ready to view, save, or print.

How to Check & Download Your KE Duplicate Bill Online

Follow these five simple steps to retrieve your K Electric bill in seconds, straight from your browser.

  1. 1 Open any web browser on your phone, tablet, or computer.
  2. 2 Go to jcrvis.com.pk in the address bar.
  3. 3 Enter your 13-digit reference number or consumer ID in the provided input field.
  4. 4 Click "View Bill" to load your electricity bill on screen.
  5. 5 To save a copy, click "Print Bill" and choose Save as PDF — or print it directly if your device is connected to a printer.

Check KE Duplicate Bill via WhatsApp

K Electric is one of the few utility companies in Pakistan offering full bill services through WhatsApp — fast, convenient, and available 24/7.

There are two easy methods to get started:

  1. A QR Code Method: Scan the official K Electric QR code to open a WhatsApp chat automatically.
  2. B Manual Method: Save the number 0348-0000118 in your contacts and send "Hi" to begin the chat.

Once the chat opens, you will receive a menu of available services. Select or type "KE Duplicate Bill" and reply with it. The system will then ask for your 13-digit reference number. Enter it, and within moments, your complete bill details will be delivered directly to your WhatsApp.

All WhatsApp Services Available from K Electric

🧾

KE Duplicate Bill

Access a copy of your current or past electricity bill anytime, directly in your WhatsApp chat.

🔧

Technical Complaints

Report electricity supply issues in your area — power cuts, voltage fluctuations, or other faults — without making a phone call.

📋

Billing Disputes

Submit complaints about billing errors, overcharging, or any KESC-related bill disputes through WhatsApp chat.

🌙

Power Outage & Load Shedding

Get real-time information about the power outage schedule and load shedding timings in your locality.

📄

Income Tax Certificate

Request your income tax certificate from K Electric without visiting any office — delivered digitally.

🔌

New Meter Connection

Get detailed information and guidance on applying for a new residential or commercial electricity connection.

💳

Bill Payment & Verification

Pay your electricity bill safely through WhatsApp, or check whether your last payment has been processed.

Check KE Duplicate Bill via SMS

Don't have internet access? No problem. K Electric's SMS service lets you check your bill and manage your account from any basic mobile phone.

Step 1 — Register for SMS Service

Before you can receive bill details by SMS, you need to register your mobile number with K Electric. Send a text message to 8119 using the following format:

REG [13-digit Account Number]

Example: REG 0400012345678

You will receive a confirmation SMS from KE once your registration is complete.

All Available SMS Commands

Service SMS Format Send To What You Get
Registration REG [13-digit A/C#] 8119 Registers your number for SMS alerts
Bill Details BILL [13-digit A/C#] 8119 Bill amount, due date, and payment status
Technical Complaint COMP [13-digit A/C#] 8119 Registers a fault complaint for your area
Load Shedding Schedule Follow SMS prompt 8119 Area-specific outage schedule
Unsubscribe UNREG [13-digit A/C#] 8119 Cancels your SMS subscription

K Electric — Background & History

From a colonial-era utility supplying a small port town to a modern company serving millions — here's how KE became Pakistan's largest integrated power company.

K Electric, commonly known as KE, is Pakistan's only vertically integrated private electricity utility. Its roots go back to 1913, when it was founded during British rule as the Karachi Electric Supply Company (KESC). Its original purpose was modest: to light up a small port city on the Arabian Sea coast. That city, of course, is now Karachi — one of the largest and most densely populated metropolises in the world.

The company operated as a state-owned entity for decades before being privatized in 2005 under the Government of Pakistan's reform agenda. Today, approximately 66.4% of KE's shares are owned by KES Power, a private holding company, while the government retains a minority stake.

KE is responsible for generating, transmitting, and distributing electricity across a massive service area of approximately 6,500 square kilometres — covering Karachi, parts of Sindh (including Dhabeji and Gharo), and select areas of Balochistan such as Athal, Winder, and Bela.

1913
Year founded (as KESC)
3.7M+
Active consumers
6,500 km²
Coverage area
2005
Year privatized

KE Peak Hours in Karachi

K Electric applies higher per-unit electricity rates during peak consumption hours. Knowing these hours helps you plan usage and reduce your monthly bill.

☀️ Summer Season
6:30 PM – 10:30 PM
April – October
❄️ Winter Season
6:00 PM – 10:00 PM
November – March
💡

Electricity rates are higher during peak hours. Try to shift heavy appliance usage — such as washing machines, irons, and ovens — to off-peak times (before 6:00 PM or after 10:30 PM) to see a noticeable reduction on your next KE bill.

How to Pay Your KE Electricity Bill

K Electric offers multiple convenient payment methods — whether you prefer paying from your phone or walking into a bank.

📱 Online Payment

Pay anytime using mobile banking or digital wallets.

  • JazzCash Mobile App
  • Easypaisa App
  • UPaisa
  • Naya Pay
  • K Electric Official App (KESC)

🏦 Offline / In-Person Payment

Visit any of the following locations with a printed bill copy.

  • All commercial banks
  • All microfinance banks
  • Post Office branches
  • TCS Express offices

KE Helpline & Contact Information

Have a billing question, technical issue, or complaint? K Electric's customer support is available around the clock.

📍 Head Office Address
KE House, 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi
📞 Customer Care
118  |  99000
🔧 Technical Support
📧 Billing Queries
⚠️ Theft / Fraud Reporting
🔆 Net Metering Enquiries
💬 WhatsApp Support

Tariff Details on Your KE Bill

Understanding the charges on your bill helps you keep track of what you're paying for.

Your K Electric bill includes a detailed breakdown of charges under the Consumer Details section. This includes your applied tariff category, taxes, fuel adjustment charges, and fixed charges (applicable for usage above 300 units per month for residential consumers).

For reference, NEPRA approved a base tariff of PKR 31.59/kWh for FY 2025–26 for residential consumers using more than 100 units — slightly lower than the previous year. Lower subsidized rates apply for smaller usage brackets (e.g., PKR 3.95 for 0–50 units and PKR 7.74 for 51–100 units).

Tariff rates are subject to change based on government notifications. Always refer to the most up-to-date figures on KE's official website.

View Latest KE Tariff Structure →

Frequently Asked Questions

Answers to the most common questions about K Electric bills, payments, and services.

Is K Electric a private company?
Yes. K Electric was privatized in 2005. While the Government of Pakistan still holds a minority share, the majority — around 66.4% — is owned by KES Power, a private holding company.
Who is the current CEO of K Electric?
The current CEO of K Electric is Syed Moonis Abdullah Alvi. He joined KE in 2008 and rose through the ranks to take on the role of Chief Executive Officer in 2018, bringing over three decades of finance industry experience.
Where is KE's head office located?
K Electric's headquarters is located at KE House, 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi.
What is K Electric's helpline number?
You can reach K Electric's customer support by dialing 118 or 99000. For technical support, call +92-21-3263-7133. The helpline is available 24/7.
Where can I find my KE bill reference number?
Your 13-digit reference number (also called account number or consumer ID) is printed prominently at the top of your K Electric bill, typically in the customer information section. It is required for checking your online bill, SMS services, and WhatsApp services.
What is the WhatsApp number for KE duplicate bill?
Save 0348-0000118 in your contacts and send a message saying "Hi" to start the chat. Once connected, choose KE Duplicate Bill from the menu, enter your 13-digit account number, and your bill will be sent directly to your WhatsApp.
Where can I find tariff details on my KE bill?
Look under the Consumer Details section of your bill for your tariff category and applicable rates. For the most current tariff as notified by the Government of Pakistan, visit ke.com.pk/tariff-structure.
Can I pay my KE bill after the due date?
K Electric provides a minimum of 7 days from the bill issuance date to make your payment. However, the official last date is always printed on your electricity bill. Paying after the due date may result in a surcharge or disconnection notice.
What are the fixed charges on a KE bill?
Fixed charges are applied when your monthly electricity consumption exceeds 300 units (for residential customers). These are a flat fee added to your bill in addition to your per-unit charges.
How much does K Electric charge per unit?
For FY 2025–26, NEPRA approved the following residential rates:
  • 0–50 units: PKR 3.95/kWh (subsidized)
  • 51–100 units: PKR 7.74/kWh (subsidized)
  • Above 100 units: PKR 31.59/kWh (base tariff)
Rates may vary with fuel adjustment charges and taxes.
What are KE's peak electricity hours?
K Electric's peak hours — when per-unit rates are higher — vary by season:
  • April to October (Summer): 6:30 PM – 10:30 PM
  • November to March (Winter): 6:00 PM – 10:00 PM
Reducing heavy appliance use during these windows can significantly lower your monthly bill.